First Flight NED and Advisors Ltd.  Privacy Policy

This Privacy Policy provides information on how First Flight NED and Advisors Ltd uses the information that you give us when you register with us.
First Flight NED and Advisors Ltd is committed to ensuring that any personal information that we hold is protected. If we ask you to provide us with any personal information, you can be guaranteed that this information will be used in accordance with this Privacy Policy.

What information do we collect from you?

Generally, we collect the following information:

  • Your name
  • Contact details such as email address, telephone numbers (both landline and mobile) and address.
  • Information relevant to your Non Exec recruitment needs such as CV, the criteria highlighted to establish your preferences for role searches.
  • Demographic information such as postcode.
  • when you visit our website, we will retain details such as traffic data, location data, weblog and other communication data, and the resources that you access. For further information, please see our Cookie Policy.
 

How do we collect this information?

Personal information is collected when you register in the following ways:

  • Telephone calls – during an inbound telephone call, you might provide us with the personal information listed above.
  • Email – if you email us with personal information, we usually keep a record of this along with any correspondence.
  • Website – by registering your details on our website for Chair and Non Exec role specifications.
  • Website – by visiting our website we may obtain analytic information which we may use to update our website in order to improve the user experience.
  • Social Media – if you contact us or provide your details via LinkedIn’ we don’t use other social media.
 

Who might we share your information with?

We do not share your information with any other organisations / websites for marketing, market research or commercial purposes.
We may share personal data externally to the business. Where we share your information, we shall do so for the following reasons:

  • Where we have your “Consent” to do so.
  • Where we have a “Legal Obligation” to do so.
  • For reporting, analytics and service improvement purposes across our trading styles and/or within any future group construct should First Flight establish or become part of a group.
  • Where we believe it is necessary to protect or defend our rights, property or the personal safety of our people or visitors to our premises or website;
  • Where required for a proposed sale; reorganisation; transfer; financial arrangement; asset disposal; or any other transaction relating to our business and/or assets held by our organisation.
 

What do we do with your information?

Our use of your personal data will always have a lawful basis, for example:

  • Our performance of a contract with you and managing your account.
  • Providing your information to our client once you have given us permission to do so.
  • Supplying our services to you including replying to emails from you.
  • Analysing the use of our website to make improvements to the user experience on our website.
 

How long do we keep hold of your information?

  • All personal data is stored securely for no longer than is necessary. We will only store personal data for as long as we have a legitimate need to retain it, either for statutory/legal reasons or because we need the data to be able to provide you with services or for other legitimate business needs.
  • When we no longer need this information, we will anonymise your data and/or dispose of it securely.
  • Should you require further information regarding retention periods, please contact us by using the details in this Privacy Policy.
  • Generally, your data is stored within the European Economic Area (EEA).  If we do store data outside of the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as set out in the UK GDPR.
  • You can unsubscribe at any time and we will no longer retain your details.
 

The rights available to individuals in respect of processing

Unless subject to an exemption under legislation, you have the following rights with respect to your personal data:

  • Your right of access - You have the right to ask us for copies of your personal information which you have provided us with.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. You are able to delete your details at any time by login on the website and clicking the ‘delete my account’ button on the Candidates page.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to exercise any of your individual rights, you can do so by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or in writing to: The Data Protection Officer, First Flight NED’s and Advisors Ltd, Hatherley House, Bisley Green, Bisley, Woking GU24 9EY.

Automated decision-making, including profiling

First Flight does not use solely automated decision-making, including profiling in the processing of your personal data.

Your right to withdraw consent

Where we process your data under the consent lawful basis you have the right to withdraw consent. You can withdraw your consent by contacting us using the details at the top of this Privacy Policy.

Your Right to Lodge a Complaint with the ICO

You have the right to lodge a complaint with the UK’s Supervising Authority: The Information Commissioners Office. Prior to lodging a complaint, we would like the opportunity to address any complaint you may have. Should you have a complaint please in the first instance contact us at This email address is being protected from spambots. You need JavaScript enabled to view it., by telephone on 01797 270271 or write to us at First Flight NED’s and Advisors Ltd, Hatherley House, Bisley Green, Bisley, Woking GU24 9EY

If your complaint has not been resolved or you are not happy with our response, you can lodge a complaint with the Information Commissioner’s Office via email https://ico.org.uk/global/contact-us/email/ or by writing to: 

Information Commissioner’s Office 
Wycliffe House 
Wilmslow 
Cheshire.  
SK9 5AF. 
 
Or by telephone on 0303 123 1113. 

Use of Cookies

Our website may place or access Cookies on your computer or device and they are only used by us.  We use Cookies to improve the user experience on our website.  We do not use third party advertising on our website so third party Cookies should not be placed on your computer or device as a result of visiting our website. In addition, our website uses analytics services by Google and others, who also use Cookies; this is a set of tools used to collect any usage statistics that enable us to better understand how users use our website.  For further information, please see our Cookie Policy.

Contacting us

If you have any questions about our website or this Privacy Policy, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it., by telephone on 01797 270271 or write to us at  First Flight NED’s and Advisors Ltd, Hatherley House, Bisley Green, Bisley, Woking GU24 9EY.

Changes to our Privacy Policy

This Privacy Policy may be changed from time to time (for example, if there is a change in the law).  We recommend that you check this page regularly. We do not wish to bother you with lots of minor amendments, but where we make significant changes to our policy, we may contact you to inform you.

Ian Hobday - Founder & CEO

First Flight NED and Advisors Ltd.

 

 

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